education & professional





2006 – 2011

Texas Tech University

PhD in Technical Communication & Rhetoric

1991 – 1993

University of Texas at El Paso

MA Applied English Linguistics, 1993

1986 – 1990

Universitaet Hildesheim, Germany

BA (equiv) Technical Translation (German, English, Spanish), 1990





2007 – present

Dell Inc.

Corporate Communications

1998 – 2006

Holt, Rinehart and Winston, Educational Publisher

Sr. Editor II, World Languages

1994 – 1997

University of Texas at El Paso

German Program Director, Dept. of Languages and Linguistics

1991 – 1994

University of Texas at El Paso

Instructor, German and English for Speakers of Other Languages


I focus my research on the impact of Web 2.0 technologies and social media, specifically blogs and micro-blogs used for employee communication, on the organizational social capital of large organizations. I am particularly interested in examining social capital increases in terms of return on investment for the organization.

Since January of 2007, I have been employeed by Dell Inc. in Corporate Communications responsible for executive employee communication.

From 1998 to December 2006, I worked in the World Languages Department at Holt, Rinehart and Winston (HRW), (now Holt McDougal) a 7-12 educational publisher with headquarters in Austin, Texas. In my position as Sr. Editor II I managed German, Spanish, and French print and technology products with a focus on online educational products.

From 1994-1997, I served as German Program Director at  University of Texas at El Paso. In this role, I led the international exchange program between Universitaet Hildesheim and the University of Texas at El Paso and was in charge of the German Abitur Program, which allowed students from Germany to obtain their German high school diploma (Abitur). During this time I worked closely with the German Ministry of Culture and served as the university liaison with the German millitary contingent stationed in Fort Bliss, El Paso, Texas.

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Konstanze Alex Brown

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